We all know the importance of data and how it can drive future decisions. Especially if you just had a new implementation, you want to make the best use of the information you are obtaining in NetSuite. Setting up your KPIs to measure a company’s progress toward a set of objectives is a great way to start. Tracked over a set period, KPIs help an organization make informed, data-driven decisions.
They also can guide trends, productivity, and decision-making.
To add KPI scorecards, we’ll be doing the following:
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- Enabling the KPI Scorecards Feature
- Adding a KPI Scorecard Portlet to a Dashboard
Enabling the KPI Scorecards Feature
The KPI Scorecards feature must be enabled before you can create a KPI scorecard or add a KPI Scorecard portlet to a dashboard.
To enable the KPI Scorecards feature:
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- Go to Setup > Company > Enable Features.
- On the Analytics subtab, check the KPI Scorecards box, and click Save.
Note: If you do not see the Enable Features option in your Setup tab's menu, you do not have this permission. Please ask an administrator or someone with the Enable Features permission to enable the KPI Scorecards feature.
When the KPI Scorecards feature is enabled, you can:
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- Create your own KPI scorecard (if you have the KPI Scorecards permission).
- Add a KPI scorecard portlet to display an existing KPI scorecard.
Adding KPI Scorecard Portlet to a Dashboard
Once you have added a KPI Scorecard portlet, you can click Set Up in the portlet, then select a KPI scorecard and define display options.
To add a KPI Scorecard portlet to a dashboard:
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- Click on Personalize in the upper right corner of your dashboard. Also, you can use Personalize Dashboard in the Settings portlet.
- On the Standard Content tab of the Personalize Dashboard palette, click the KPI Scorecard item or drag it onto the dashboard.
- In the KPI Scorecard portlet, click Set Up to open a KPI Scorecard Setup popup.
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- In the KPI Scorecard list, choose the scorecard that you want to display.
- By default, the Restrict To list is set to All to indicate that scorecard results are not filtered. If you would like to filter results, select My Team or Only Mine.
- By default, the Orientation list is set to KPIs on Left, which means the scorecard lists KPI labels on the left and date ranges across the top. To change this layout, select Date Ranges on Left.
- Check or clear the Show Trend Graph Icon box to indicate whether you want the KPI Scorecard portlet to include icons that can be clicked to open popup trend graphs of KPI data.
- Check or clear the Show Date Row box to show whether to include specific date ranges as the first row (or first column if you selected Date Ranges on Left for Orientation).
- Click Save.
- Review the portlet's contents and links. The portlet title matches the name of the selected KPI scorecard.
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- Click on Refresh to refresh portlet data.
- Click on Set Up to change portlet settings.
- Click on Edit or Customize to open the KPI scorecard and make changes to its definitions.
- Click on Export to save scorecard results in an external CSV file.
Key Takeaway
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- KPIs are quantifiable indicators that can gauge a company’s performance toward its goals.
- KPIs can be created for specific teams, projects, and individuals at the strategic and operational organizational level.
- Best practices for selecting KPIs include alignment with business goals, active monitoring and timelines.
Need support or training with your NetSuite account in setting up your dashboards, KPI portlets, or other settings, reach out to our team!
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