Changes to NetSuite’s UPS Shipping Integration

On August 2, 2024, UPS will be updating their authentication process. This will require NetSuite administrators to make several changes in the system to accommodate the authentication process change. Not implementing the changes may cause existing UPS integrations to fail on August 2. If you use the native NetSuite Shipping integration to quote shipping for sales orders during order entry or use the integration to generate shipping labels for UPS, this blog will help walk you through the necessary changes in NetSuite. Note: this change will not be required if you use Ship Central’s Ship Engine authentication for UPS.

Switching to the new authentication method is straightforward. We will need to do the following:

1. Toggle a box on the Shipping page in NetSuite.
   1. Navigate to Setup > Accounting > Shipping. Look for the USE OATH FOR UPS ACCOUNTS box, check it, and click Submit.
2. Register the UPS accounts again, typically using a recent UPS invoice and your UPS log-in.
   1. Under Carrier Registration, click Add UPS Account.
   2. Follow the prompts which lead you through UPS for authentication.
      1. You will provide your UPS log-in here.
   3. Once you are returned to NetSuite, populate the remaining fields to finish setting up the connection.

Be sure to test functionality to verify successful switchover. We recommend creating several test orders to verify rating and label functionality.

For more information, refer to the Oracle article here: https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_0514094002.html

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