Letting Vendors Drive = Risky Business
ERP vendors provide powerful technology, but they don’t know your company’s processes, people, or culture. When businesses allow vendors to lead ERP project planning, they inherit generic assumptions that may not fit their financial or operational goals. This is one of the most overlooked ERP pitfalls and often leads to failed ROI.
Why This Pitfall Happens
This problem occurs when organizations assume vendor methodologies are “plug and play.” Leadership often believes vendors know best, and projects are rushed to meet licensing deadlines without proper internal ownership. As a result, ERP is designed around vendor defaults rather than business objectives, leaving critical ROI drivers unaddressed.
The Cost of Getting It Wrong
Vendor-led ERP planning creates systems that look good on paper but don’t fit the company’s real needs. Misaligned processes lead to costly rework, change orders, and delayed go-lives. Worse, ERP adoption falters because the system doesn’t reflect the way the business truly operates. In the end, ERP ROI is compromised because planning wasn’t tied to company strategy.
The Concentrus Advantage™ Solution
Concentrus puts ERP leadership back where it belongs—with Finance and executive decision-makers. Using the Concentrus Advantage ROI Roadmap™, we guide clients to set their own ERP vision, define measurable ROI outcomes, and ensure planning reflects their processes. Vendors play a supporting role, but our clients lead from the front. This keeps ERP ROI tightly aligned with business strategy instead of vendor assumptions.
Key Takeaways
ERP vendors know software, but only your leadership knows the business. Concentrus provides the framework that empowers CFOs and executives to lead ERP planning, ensuring ROI remains the north star throughout implementation.
Call to Action
Register for our October 16 webinar: 5 ERP Pitfalls (and How to Avoid Them) and download the ERP Risk Mitigation Checklist to keep ERP planning in your hands.
About Us
Concentrus is a leading provider of innovative cloud-based enterprise resource planning (ERP) solutions, including NetSuite. Our team of NetSuite experts offers a range of services, including NetSuite price analysis, NetSuite training, and NetSuite integration services.
Our goal is to help businesses of all sizes maximize their investment in NetSuite by providing expert NetSuite cost optimization and implementation strategies. With years of experience as a NetSuite partner, our NetSuite administrators and NetSuite consultants are well equipped to help businesses of all sizes with their NetSuite consulting needs.
Whether you're looking for a NetSuite consultant to help with your NetSuite implementation or you need ongoing NetSuite support, Concentrus is here to help.
Read About Our Implementation Methodology
Want more NetSuite Tips and Tricks? Check out our Short & 'Suite videos