SuiteCommerce In Store (or SCIS) is NetSuite’s user-friendly point-of-sale platform for businesses already on NetSuite.  In contrast to the more robust NetSuite Point-of-Sale (or NSPOS) platform for enterprise users, SCIS is designed to be run on tablets and features a minimalistic user interface designed for fast order processing and quick onboarding of new sales staff.  While SCIS is a good platform for certain customers, it is not a fit for all businesses – especially those with complex requirements.  In this post, I’ve review five signs that SCIS may not be the right point-of-sale interface for your organization.

In previous posts, I’ve shown how simple, single-state workflows can be used to automate actions like sending emails and setting default field values.  In this post, we’ll build upon those basic skills and create a multi-state approval workflow that will guide a transaction through a series of review and approval steps.  While I’ll be using a purchase order in my demonstration, this same logic can be applied to practically any transaction type within NetSuite, you may need to add some custom fields if you are adding an approval process onto a record that doesn’t typically support approvals (such as a quote).

NetSuite has two different options for creating customized PDF templates – Transaction Form PDF Layouts and Advanced PDF/HTML Templates.  Transaction Form PDF Layouts allow users to add or remove fields and adjust field order and placement, however the general structure is somewhat basic and does not support HTML or the addition of formulas or other logic to the template.  In comparison, Advanced PDF/HTML Templates also allow for the addition, removal, and adjustment of fields, but with the added flexibility of enabling users to directly edit the HTML code of the template.  Since the HTML code is accessible, users have nearly complete control over the look and feel of each PDF and can build custom logic into the body of the template.  For organizations with stringent design requirements or that have complex business logic that drives how information is presented to their customers, Advanced PDF/HTML Templates are the way to go.

In my experience, demand planning is many times put aside when implementing new systems. In many midmarket sized companies, planning for the purchase of product is often performed in Excel with information pulled together from sales history and tribal knowledge from the buyers themselves.  This makes the process easy to continue despite changing systems. 

NetSuite natively supports direct shipping integration with but UPS and FedEx, which allows users to print shipping labels for a wide variety of service levels for each carrier from within the NetSuite UI.  To expand upon those capabilities, NetSuite also supports the integration of third-parting shipping platforms that connect to hundreds of other carriers, such as USPS, DHL, and even LTL and large freight transportation providers.  These integrations allow for shipment information to be passed back into NetSuite automatically, however the standard functionality that converts UPS and FedEx tracking numbers into links does not work with any other carriers.

When choosing a costing method in NetSuite, each has benefits and some "gotcha’s" that can surprise you if you are not fully informed.  Some of these show up due to multiple locations and related to specific activities such as: transfer orders, cost roll-ups, inventory adjustments, and supply methods. 

When choosing a costing method for your inventory it is very valuable to fully understand all of your options and the impact of such a decision. Things to consider when making this include the following:

It’s tough running a growing business. 

I’ve been there.  You start out with a dream, then a vision.  You see an opportunity to make your mark in the world by helping people achieve ‘X’ in their lives.  You did the work to develop your product or service, and you know it is world class.  You analyzed the market potential and the sky is the limit.  So you look at all your investments, the 401(k) and get a 2^nd mortgage on the house for a working capital line of credit. 

 In November 2016, Microsoft announced Dynamics 365 Finance & Operations.

In April 2018, they announced Dynamics 365 Business Central.

So what does that mean for you? What’s next?

You’re currently running a legacy version of Microsoft Dynamics, and Microsoft is still supporting it – for now.

When you originally implemented NetSuite, you chose the best addons, integrations, and customizations for your business needs at that time. But are you able to stay competitive with the solutions you chose years ago?