You’ve invested in a fantastic ecommerce solution to be the online face of your company. You make it to look nice and provide your customers with the online shopping experience that they are looking for during the digital age. It also gives you the unique ability to reach your customers when your products are top of mind - when they are looking to make a purchase. And during the COVID-19 pandemic, or any similar crisis in the future, it’s the ONLY way for you to reach your customers.

Data is not the most exciting topic to write about.  Those of you in charge of data may have nightmares of bad data, duplicate data and missing data inputs.  You may be working with data that live in different databases (systems). You may have a complicated yet effective excel spreadsheet that puts it all together for the company to use as business intelligence, but if you go on vacation, you may not be sure if anyone else can run the reports.

As you may have caught on by our previous blog posts, we really love NetSuite saved searches at Concentrus.  Saved searches have many uses and are one of the easiest tools to learn and use in NetSuite.  It doesn’t matter if you are an everyday user or log in occasionally to get the information you need, saved searches give you the tools to get the data you need, how you need it and when you need it.

NetSuite releases two system upgrades per year to all accounts, often providing new functionality within existing features in addition to launching brand new capabilities.  Prior to being upgraded to the new release, all accounts are given access to a release preview environment that allows users to preview the changes in a sandbox-like setting.  Detailed documentation describing all changes that are included as part of the new release are also provided at this time and can be accessed from the New Release portlet and in SuiteAnswers.  In this post, I’m going to share the five changes that are being made as part of 2019.2 that I am most excited about.

NetSuite natively supports direct shipping integration with but UPS and FedEx, which allows users to print shipping labels for a wide variety of service levels for each carrier from within the NetSuite UI.  To expand upon those capabilities, NetSuite also supports the integration of third-parting shipping platforms that connect to hundreds of other carriers, such as USPS, DHL, and even LTL and large freight transportation providers.  These integrations allow for shipment information to be passed back into NetSuite automatically, however the standard functionality that converts UPS and FedEx tracking numbers into links does not work with any other carriers.

When choosing a costing method for your inventory it is very valuable to fully understand all of your options and the impact of such a decision. Things to consider when making this include the following:

On Thursday, August 2nd, Evan Goldberg, the Founder of NetSuite and EVP of Development for Oracle NetSuite released the following video titled Today, Tomorrow, and the Next 20 Years for NetSuite. 

Guest Post by Paul Seibert, E-Commerce Practice Director at SuiteCentric

The rapidly consolidating cellular telephone industry in the United States, and the primary service providers that form that industry, are in today’s marketplace faced with a number of pain point. These include but not limited to network congestion collapse, which exacerbates an increasing inability of the major cellular carriers to monetize packet traffic, along with unabated increases in P2P or peer-to-peer traffic, unlimited connectivity and Over-The-Top OTT content strategy.

You’ve got complex orders with different pricing for each customer. You need a flexible system in place to streamline the order-to-cash process.

If you have siloed systems, the order management process can be very manual and prone to human error. But, what would your company look like if you could automate and manage your entire order lifecycle from order capture and validation, to order release and shipment confirmation, all the way through to follow up customer communications and payment settlement?