Introduction

Sometimes, errors in NetSuite are not very clear and may mislead you in the wrong direction.

Today we are going to discuss this error message:

Error Code: USER_ERROR
Error Message: Customer is XXX days overdue.

Tags: NetSuite, ERP, Reporting, NetSuite Partner, NetSuite How To's, NetSuite Tips, Data Migration, Transaction Update, Credit Hold, NetSuite Error Handling, Overdue Issue

 

 

Introduction

With release 2025.2 around the corner, I wanted to swing back to release 2025.1 which introduced two significant enhancements to the work-in-process and manufacturing routing modules. One of the changes introduced was the ability to add and edit manufacturing operation steps. However, the one I would like to tell you about in this blog is the ability to define a connection type for each operation step in a routing. This feature impacts production scheduling in NetSuite in a big way, and process manufacturers using NetSuite’s work in process and routing module would be wise to review as there is a significant value add here.

Tags: NetSuite, ERP, Reporting, NetSuite Partner, NetSuite How To's, NetSuite Tips, Manufacturing, Work-In-Process, Release 2025.1, Enhancement

 

How to Use NetSuite's Online Case Form with Custom HTML: A Step-by-Step Guide

NetSuite's External Online Case Form functionality allows companies to collect customer service inquiries directly from their website and have them entered automatically into NetSuite as Case records. This guide walks through how to set up an Online Case Form, use either the default or a custom HTML template, configure related settings such as customer creation and case profile defaults, and embed the form into your website.

 

Tags: NetSuite, ERP, Reporting, NetSuite Partner, NetSuite How To's, NetSuite Tips, HTML, Online Case Form, NetSuite CRM/Support

 

Introduction

Adding a custom popup dialog to a NetSuite record form allows you to create interactive UI experiences beyond what the native server widget dialogs provide. With a Client Script, you can fully control the popup’s content, logic, and styling.

This article shows how to use a User Event Script (UE) to add a button, and a Client Script (CS) to display a simple but customizable popup dialog using a <div>. The popup includes a button that updates its own content, demonstrating how you can react to user actions.  

Tags: NetSuite, ERP, Reporting, NetSuite Partner, NetSuite How To's, NetSuite Tips, SuiteScript, SuiteScript 2.1, User Event Script, Client Script, UI Customization, Popup

 Operating globally means dealing with multiple currencies—and NetSuite’s multicurrency and consolidation features make it easy to manage transactions, financial statements, and reporting across different currencies. Here’s how to set up multicurrency transactions, configure consolidated exchange rates, and even update them using CSV imports. 

Tags: NetSuite, ERP, Reporting, NetSuite Partner, NetSuite How To's, NetSuite Tips, SuiteScript, Multicurrency, Consolidated Exchange Rates

When printing transactions like purchase orders using NetSuite’s basic PDF/HTML forms, the line items often show the vendor's item name or code by default. If you prefer to display your internal Item Name/Number instead—for clarity or consistency—you can do this using a custom transaction line field and updating your form settings. 

Tags: NetSuite, ERP, Reporting, NetSuite Partner, NetSuite How To's, NetSuite Tips, Items, SuiteScript, Basic PDF Print, Vendor Name/Code

 NetSuite provides the ability to automate the delivery of key reports through the scheduling feature on their saved searches. This feature lets you automatically email search results on a daily, weekly, or monthly basis, keeping your team informed without lifting a finger. 

Tags: NetSuite, ERP, Reporting, NetSuite Partner, NetSuite How To's, NetSuite Tips, SuiteScript, Schedule Saved Searches

Managing operational tasks within the manufacturing shop floor is an important responsibility of any production manager. As a result, production managers need the ability to efficiently oversee and manage the various operational tasks within the organization. Given the number of work orders that can be open and in process at any given time, this oversight duty places a considerable burden on production managers. To assist managers in this space, NetSuite has released the Manufacturing Schedule SuiteApp, which provides a graphical interface where you can view and manage operation tasks assigned to a work center. Like most NetSuite-developed SuiteApps, the Manufacturing Scheduler is available to install with no additional cost.

Tags: NetSuite, ERP, Reporting, NetSuite Partner, NetSuite How To's, NetSuite Tips, Manufacturing, Work Order, SuiteScript, Work-In-Process, Routing, WIP

The latest NetSuite release (2025.1) has been out for a while. Your NetSuite account has likely been upgraded to the new release, which has introduced a number of new features and enhancements designed to improve productivity. In particular, NetSuite Ship Central (NetSuite WMS’ packing and shipping module) has also received a number of features worth reviewing of which I would like to cover in this blog.

Tags: NetSuite, ERP, Reporting, NetSuite Partner, NetSuite How To's, NetSuite Tips, WMS, Shipping, ShipCentral, Warehouse Management, SuiteScript, Release 2025.1

NetSuite continues to expand CSV import support for its native records. With release 2025.1, NetSuite has added CSV import for various record types, including some which you may find useful if you use NetSuite WMS or Ship Central. With the ability to perform CSV import records, the bulk creation and management has become significantly easier. You will now find these records as import type options within the import assistant in NetSuite and are no longer required to use third-party solutions to update these records in bulk.

Tags: NetSuite, ERP, Reporting, NetSuite Partner, NetSuite How To's, NetSuite Tips, CSV Import, Item Receipt, SuiteScript, Item Fulfillment, Bulk Updates