Gift Certificates are managed through NetSuite’s Design to Build process; it is considered an Item Type. In order to add the Gift Certificate as an Item Type, you must first enable the feature and set account preferences. Below is a demonstration of how Gift Certificates are created, sold, and applied.

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You can use the Mass Updates feature to locate multiple records with outdated information and update all their fields at once.

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When creating custom fields that are many different options to choose from. The different options being in the field type, how the field is getting its value, are you using a list or saved search, do you need it to store its value, the list is quite long. There is one option that can be overlooked that is quite powerful, that field is the Global Search checkbox.

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In order to automate a sales order into a cash sale record there are certain fields that must be populated. On any sales order record, under the Billing subtab you will see the field Payment Method or Payment Option. This is the trigger point in the system to let NetSuite know that you are receiving a form of payment on this order rather than sending this to an Invoice record. By populating a value into this field NetSuite will convert this into a cash sale. If this field is empty, then by default the record will convert into an Invoice.

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Price groups enable you to assign customer-specific price levels for groups of items. For example, you could create a pricing group called Bicycles and associate the pricing group with all of your bicycle items. The price level for a pricing group takes precedence over the customer's price level. It does not take precedence over item pricing. I will show you the way to mass create, add and remove pricing group in this blog.

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NetSuite’s Supply Chain Management bundle includes a collection of features that can help drive efficiencies across the entire supply chain. We have covered several of these features on this blog including estimated landed costs, customer part numbers, and engineering change orders. This time, we will be covering the item substitution feature. Through the use of this feature, we are able to enter substitutions, which are alternative items offered to customers when their originally requested item is not available. Capturing this data in NetSuite can be helpful in driving supply chain efficiencies as it helps us analyze where supply failed to meet demand, and also helps us establish relationships between items that are suitable substitutions. Let us take a quick look at the feature and how it works.

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With the continued increase in artificial intelligence algorithms, more technology companies are looking for opportunities to implement this new tool into their software catalogs. Oracle is no stranger here and has recently been deploying various AI tools across their software offerings, including NetSuite. One recently released AI driven tool is the intelligent recommendations feature. If you use NetSuite sales orders, there is a good chance you have seen a new spiffy Intelligent Recommendations button on your sales order forms. What does it do and what is all about? Read on to find out.

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Have you ever come across a situation in your NetSuite where a complex subsidiary structure necessitates assigning certain users to specific subsidiaries while excluding others. Although seemingly straightforward, managing this can be a bit more intricate due to the limitation within the employee/user record, which only permits the selection of a Primary Subsidiary. This grants access solely to that subsidiary and any child subsidiaries linked to the chosen parent. If you need to grant access to multiple subsidiaries without a hierarchical relationship, the following steps will help you out!

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We understand that some companies have a segmentation setup that requires dependencies.  For example, you might want to select a department on a transaction, and based on the department chosen, a specific group of classes from a list to follow.  

Natively, making native dependencies between segmentations/classifications (Department, Class, Location) is not directly supported. However, to achieve this scenario, you may create Custom Segment(s) and make them dependent by following the steps below: 

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