6 Things Your Account Manager Should Be Doing

Posted by April Stavropoulos, Account Manager on Oct 19, 2017 1:43:25 PM

A good account manager should be your advocate. They are a representation of you to your partner and should be making sure that all of your needs have been met. They should understand fully understand your business challenges and be proactive about offering the right solutions for any problems you are experiencing. They should not be upselling you on every single item they have available, but rather finding the ideal solution to help you meet your goals.

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How to Turn a Vendor Relationship into a Partnership

Posted by John Martinez, Vice President on Oct 16, 2017 6:07:39 PM

What would it be like to have a great Partner, not just a vendor?

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Tags: NetSuite, Customer Service

People & Results – And Why You Should Invest in Both to Run a Successful Business

Posted by Amy Malmquist, President on Oct 10, 2017 6:10:15 PM

A Letter from Concentrus President Amy Malmquist

You would be surprised what an organization can do when it’s fully aligned. 

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Tags: People Management

Q4 is here!  Are On Track to Hit Your Sales Goals?

Posted by Tim Barry, Director of Training & Development on Oct 6, 2017 9:37:02 AM

The game isn’t over until it’s over.  We witnessed that in the 2017 SuperBowl where the New England Patriots trailed the Atlanta Falcons 28-9 at the end of the third quarter.   The Falcons dominated and most were expecting the same results by game end.  But stunningly, the Patriots didn’t panic. Not only did they tie the game by the end of regulation in the fourth quarter, but they won it in overtime!  It is the greatest SuperBowl comeback win in league history. 

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Tags: Training

10 Questions to Ask Yourself About Your NetSuite Partner

Posted by Jenny Roman-Engelhart, Solutions Consultant on Sep 29, 2017 3:52:19 PM

There are a ton of NetSuite partners out there. Some are more knowledgeable than others, but chances are most of them know more than the average NetSuite user. So how do you determine which NetSuite partner to choose? Or, if you are already working with a NetSuite partner, how do you know if they are really the right partner for you?

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Tags: NetSuite

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