As a retail startup, you are always pivoting to meet changes in the marketplace, and having siloed systems to run your business just is not cutting it anymore. You need a solution that is flexible and adaptable enough to whether any storm (or pandemic as it were) and scalable so that your growth is no longer a limiting factor. You also need something that is robust enough to grow with you so that you do not find yourself in the same situation 5-10 years down the road.
COVID-19 has impacted everyone in the United States personally, professionally, and/or financially. Startups, especially newer retailers, have been hit hard because they do not always have the cash flow, processes and systems in place to handle this drastic of a change.
You’ve invested in a fantastic ecommerce solution to be the online face of your company. You make it to look nice and provide your customers with the online shopping experience that they are looking for during the digital age. It also gives you the unique ability to reach your customers when your products are top of mind - when they are looking to make a purchase. And during the COVID-19 pandemic, or any similar crisis in the future, it’s the ONLY way for you to reach your customers.
When you originally implemented NetSuite, you chose the best addons, integrations, and customizations for your business needs at that time. But are you able to stay competitive with the solutions you chose years ago?
At Concentrus, we specialize in helping distributors with their own warehouse pick the best warehouse management system (WMS) to meet their business needs. As such, there are a few items that we recommend our clients consider to determine if they even need a WMS, and if so, what kind of features they should be looking for.