The Supply Chain Management SuiteApp offers a toolbox of useful features which can help you streamline and centralize operational activities within NetSuite. One of the many tools within the Supply Chain Management bundle is the Customer Part Number feature.
Tags: NetSuite, ERP, Project Management, Customer Service, NetSuite Partner, NetSuite How To's, NetSuite Tips, NetSuite Integrations, NetSuite Administrator, Customize, Saved Search, Netsuite ERP, Customer Records, Netsuite Updates, NetSuite Features, NetSuite Support, Customer Preference
Saved Searches are a powerful tool within NetSuite, allowing you to create custom reports by combining various records. But what if the native or custom field names don't exactly scream clarity for reporting purposes? That's where the Custom Label field comes in.
Tags: NetSuite, ERP, Project Management, Reporting, Customer Service, NetSuite Partner, NetSuite How To's, NetSuite Tips, NetSuite Integrations, NetSuite Administrator, Customize, Saved Search, Netsuite ERP, New User, Customer Records, Netsuite Updates, NetSuite Features, NetSuite Support, Customer Preference
Streamlining customer communication is key to building lasting relationships, and NetSuite's Customer Preference settings empower you to do just that. Let's explore how to preset delivery methods for transactions, ensuring your customers receive information in their preferred format.
Tags: NetSuite, ERP, Project Management, Reporting, Customer Service, NetSuite Partner, NetSuite How To's, NetSuite Tips, NetSuite Integrations, NetSuite Administrator, Customize, Netsuite ERP, New User, Customer Records, Netsuite Updates, NetSuite Features, NetSuite Support, Customer Preference
Did you know that you have the power to dynamically alter the Custom Form used for Sales Orders in NetSuite based on your selected customer? This can be an incredibly handy feature when you require distinct PDF forms or record formats for specific customers. Let's walk through how you can achieve this!
Tags: NetSuite, Customer Service, NetSuite Partner, NetSuite How To's, NetSuite Tips, Sales, NetSuite Administrator, Sales Order, Netsuite ERP, Sales Order Form
COVID-19 has pushed many retailers to consider putting up their own online webstore. Not only can weather more storms (such as a worldwide pandemic) than a brick and mortar store, but it also gives you the flexibility you need to grow your retail business, provided that it is integrated with your back office systems.
Tags: ERP, Customer Service, eCommerce, Retail
COVID-19 has impacted everyone in the United States personally, professionally, and/or financially. Startups, especially newer retailers, have been hit hard because they do not always have the cash flow, processes and systems in place to handle this drastic of a change.
Tags: Reporting, Customer Service, Inventory Management, eCommerce, Warehouse Management System (WMS)
You’ve got complex orders with different pricing for each customer. You need a flexible system in place to streamline the order-to-cash process.
If you have siloed systems, the order management process can be very manual and prone to human error. But, what would your company look like if you could automate and manage your entire order lifecycle from order capture and validation, to order release and shipment confirmation, all the way through to follow up customer communications and payment settlement?
Tags: NetSuite, Customer Service, Inventory Management, Wholesale Distribution
The cell phone industry has a lot of moving parts. Whether you’re a unit, parts, or accessories distributor or you do cell phone repairs, you’ve got a lot of items to keep track of. Not only do you have to handle all the standard business functions – marketing, sales, accounting, customer management, etc. – but you also have a lot of different kinds of inventory in multiple locations to keep track of.
Tags: Customer Service, Inventory Management, Accounting, Wholesale Distribution
Net Promoter Score (NPS) is an index to measure customer loyalty toward your company or service. Customers are asked to provide feedback about how likely they are to recommend your services in the future using a 0 to 10 scale.
Tags: Customer Service
What would it be like to have a great Partner, not just a vendor?
Tags: NetSuite, Customer Service
