Returns can be a complicated process if the proper steps are not followed. The proper steps for returns in NetSuite include three to four records. This is the breakdown of that process RMA > Item Receipt > Credit Memo > Customer Refund (optional). As you can see, these are the required steps, but each one could be done by different users and cause delay if proper communication is not done.
Tags: NetSuite, ERP, Reporting, NetSuite Partner, NetSuite How To's, Inventory Management, NetSuite Tips, Item Receipt, RMA, Customer Refund
Successful inventory management is a key component in any business, and understanding the challenges and opportunities in this space is critical to developing successful and impactful processes. One of the challenges in this space with regard to Netsuite has been how to effectively manage inventory that should not be sold, or inventory that can be sold but should otherwise be segregated based on specific attributes. Traditionally, part of the challenge is how to prevent this inventory from being allocated to sales orders or how to track inventory items that share the same item number in Netsuite but may have small differences such as packaging.
Tags: NetSuite, ERP, Project Management, Reporting, NetSuite Partner, NetSuite How To's, Inventory Management, Warehouse Management System (WMS), NetSuite Tips, WMS, Netsuite WMS, Implementing, Implementation, Inventory Status, Item Receipt, Defective Inventory, Quality Assurance
