---
title: Blog | NetSuite | Concentrus | Troubleshoot
description: Troubleshoot |
---

[![logo-concentrus-blog](https://blog.concentrus.com/hs-fs/hubfs/logo-concentrus-blog.png?width=341&name=logo-concentrus-blog.png)](http://www.concentrus.com/)

 

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## [Unlocking Efficiency with NetSuite Help Desk: A Comprehensive Guide](https://blog.concentrus.com/unlocking-efficiency-with-netsuite-help-desk?hsLang=en-us)

 Posted by [Cherry Tan](https://blog.concentrus.com/author/cherry-tan?hsLang=en-us) on Nov 29, 2023 11:00:00 AM

- [Tweet](https://twitter.com/share)

[![](https://blog.concentrus.com/hubfs/call-center-hot-line-information-concept.jpg)](https://blog.concentrus.com/unlocking-efficiency-with-netsuite-help-desk?hsLang=en-us)

Navigating the intricacies of NetSuite Help Desk is crucial for seamless customer support. In this guide, we'll explore essential training resources and effective customer communication strategies to elevate your proficiency.

[Read More](https://blog.concentrus.com/unlocking-efficiency-with-netsuite-help-desk?hsLang=en-us)

 Tags: [NetSuite](https://blog.concentrus.com/tag/netsuite?hsLang=en-us), [ERP](https://blog.concentrus.com/tag/erp?hsLang=en-us), [Reporting](https://blog.concentrus.com/tag/reporting?hsLang=en-us), [NetSuite Partner](https://blog.concentrus.com/tag/netsuite-partner?hsLang=en-us), [NetSuite How To's](https://blog.concentrus.com/tag/netsuite-how-tos?hsLang=en-us), [NetSuite Tips](https://blog.concentrus.com/tag/netsuite-tips?hsLang=en-us), [NetSuite Administrator](https://blog.concentrus.com/tag/netsuite-administrator?hsLang=en-us), [Troubleshoot](https://blog.concentrus.com/tag/troubleshoot), [Netsuite ERP](https://blog.concentrus.com/tag/netsuite-erp?hsLang=en-us), [Netsuite Updates](https://blog.concentrus.com/tag/netsuite-updates?hsLang=en-us)

## [Unleashing the Power of NetSuite Services for Seamless Business Operations](https://blog.concentrus.com/unleashing-the-power-of-netsuite-services-for-seamless-business-operations?hsLang=en-us)

 Posted by [Cherry Tan](https://blog.concentrus.com/author/cherry-tan?hsLang=en-us) on Nov 15, 2023 11:15:00 AM

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[![](https://blog.concentrus.com/hubfs/working-team.jpg)](https://blog.concentrus.com/unleashing-the-power-of-netsuite-services-for-seamless-business-operations?hsLang=en-us)

No matter your business's nature, NetSuite services offer a versatile and comprehensive solution. Whether you are venturing into e-commerce with SuiteCommerce or adapting NetSuite for the unique needs of your nonprofit organization, the result is a streamlined and efficient operation.

[Read More](https://blog.concentrus.com/unleashing-the-power-of-netsuite-services-for-seamless-business-operations?hsLang=en-us)

 Tags: [NetSuite](https://blog.concentrus.com/tag/netsuite?hsLang=en-us), [ERP](https://blog.concentrus.com/tag/erp?hsLang=en-us), [Reporting](https://blog.concentrus.com/tag/reporting?hsLang=en-us), [NetSuite Partner](https://blog.concentrus.com/tag/netsuite-partner?hsLang=en-us), [NetSuite How To's](https://blog.concentrus.com/tag/netsuite-how-tos?hsLang=en-us), [NetSuite Tips](https://blog.concentrus.com/tag/netsuite-tips?hsLang=en-us), [NetSuite Administrator](https://blog.concentrus.com/tag/netsuite-administrator?hsLang=en-us), [Troubleshoot](https://blog.concentrus.com/tag/troubleshoot), [Netsuite ERP](https://blog.concentrus.com/tag/netsuite-erp?hsLang=en-us), [Netsuite Updates](https://blog.concentrus.com/tag/netsuite-updates?hsLang=en-us), [Third-party](https://blog.concentrus.com/tag/third-party?hsLang=en-us)

## [Changing Subsidiary Structure](https://blog.concentrus.com/changing-subsidiary-structure?hsLang=en-us)

 Posted by [Isaias Torres, Consultant](https://blog.concentrus.com/author/isaias-torres-consultant?hsLang=en-us) on Nov 9, 2023 11:00:00 AM

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[![](https://blog.concentrus.com/hubfs/top-view-business-items-with-growth-chart-hand-keeping-paper-boats.jpg)](https://blog.concentrus.com/changing-subsidiary-structure?hsLang=en-us)

Changing the subsidiary structure within your organization is a task that doesn't come around every day. Yet, there are situations where this adjustment becomes essential due to shifts in the company's structure, acquisitions, or the integration of new entities. In this guide, we'll walk you through the process of updating your parent company in your NetSuite environment, and how it can be achieved effectively.

[Read More](https://blog.concentrus.com/changing-subsidiary-structure?hsLang=en-us)

 Tags: [NetSuite](https://blog.concentrus.com/tag/netsuite?hsLang=en-us), [ERP](https://blog.concentrus.com/tag/erp?hsLang=en-us), [Reporting](https://blog.concentrus.com/tag/reporting?hsLang=en-us), [NetSuite Partner](https://blog.concentrus.com/tag/netsuite-partner?hsLang=en-us), [NetSuite How To's](https://blog.concentrus.com/tag/netsuite-how-tos?hsLang=en-us), [NetSuite Tips](https://blog.concentrus.com/tag/netsuite-tips?hsLang=en-us), [NetSuite Administrator](https://blog.concentrus.com/tag/netsuite-administrator?hsLang=en-us), [Troubleshoot](https://blog.concentrus.com/tag/troubleshoot), [Netsuite ERP](https://blog.concentrus.com/tag/netsuite-erp?hsLang=en-us), [New or Adding Subsidiary](https://blog.concentrus.com/tag/new-or-adding-subsidiary?hsLang=en-us), [Subsidiary](https://blog.concentrus.com/tag/subsidiary?hsLang=en-us), [Implementing Subsidiary](https://blog.concentrus.com/tag/implementing-subsidiary?hsLang=en-us), [Netsuite Updates](https://blog.concentrus.com/tag/netsuite-updates?hsLang=en-us), [Changing Subsidiary](https://blog.concentrus.com/tag/changing-subsidiary?hsLang=en-us)

## [Fixed Asset – Lease Accounting Workflow](https://blog.concentrus.com/lease-accounting-workflow?hsLang=en-us)

 Posted by [Sara Duong, Consultant](https://blog.concentrus.com/author/sara-duong-consultant?hsLang=en-us) on Nov 7, 2023 11:00:00 AM

- [Tweet](https://twitter.com/share)

[![](https://blog.concentrus.com/hubfs/lease-renting-contract-residential-tenant-concept.jpg)](https://blog.concentrus.com/lease-accounting-workflow?hsLang=en-us)

NetSuite's Fixed Asset Management SuiteApp incorporates the Lease Accounting feature, aligning with the IFRS 16 and ASC 842 standards for lease compliance. These regulations mandate that lessees include almost all leases on their balance sheet, a change implemented from January 1, 2019 onwards.

[Read More](https://blog.concentrus.com/lease-accounting-workflow?hsLang=en-us)

 Tags: [NetSuite](https://blog.concentrus.com/tag/netsuite?hsLang=en-us), [ERP](https://blog.concentrus.com/tag/erp?hsLang=en-us), [Reporting](https://blog.concentrus.com/tag/reporting?hsLang=en-us), [NetSuite Partner](https://blog.concentrus.com/tag/netsuite-partner?hsLang=en-us), [NetSuite How To's](https://blog.concentrus.com/tag/netsuite-how-tos?hsLang=en-us), [NetSuite Tips](https://blog.concentrus.com/tag/netsuite-tips?hsLang=en-us), [NetSuite Administrator](https://blog.concentrus.com/tag/netsuite-administrator?hsLang=en-us), [Fixed Asset](https://blog.concentrus.com/tag/fixed-asset?hsLang=en-us), [Troubleshoot](https://blog.concentrus.com/tag/troubleshoot), [Fixed Asset Management](https://blog.concentrus.com/tag/fixed-asset-management?hsLang=en-us), [Netsuite ERP](https://blog.concentrus.com/tag/netsuite-erp?hsLang=en-us), [Netsuite Updates](https://blog.concentrus.com/tag/netsuite-updates?hsLang=en-us), [Lease](https://blog.concentrus.com/tag/lease?hsLang=en-us), [Lease Payments](https://blog.concentrus.com/tag/lease-payments?hsLang=en-us)

## [Solving Common NetSuite Problems: Expert Solutions for a Smooth Journey](https://blog.concentrus.com/common-netsuite-problems-and-solutions?hsLang=en-us)

 Posted by [Cherry Tan](https://blog.concentrus.com/author/cherry-tan?hsLang=en-us) on Nov 6, 2023 11:00:00 AM

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[![](https://blog.concentrus.com/hubfs/construction-warning-sign-icon-concept.jpg)](https://blog.concentrus.com/common-netsuite-problems-and-solutions?hsLang=en-us)

Are you a NetSuite user who has encountered common problems while navigating the system? Don't worry; you're not alone. Many businesses, large and small, face similar challenges when using NetSuite. In this blog post, we'll address some of the most frequent issues NetSuite users encounter and provide practical solutions to help you optimize your NetSuite experience.

[Read More](https://blog.concentrus.com/common-netsuite-problems-and-solutions?hsLang=en-us)

 Tags: [NetSuite](https://blog.concentrus.com/tag/netsuite?hsLang=en-us), [ERP](https://blog.concentrus.com/tag/erp?hsLang=en-us), [Reporting](https://blog.concentrus.com/tag/reporting?hsLang=en-us), [NetSuite Partner](https://blog.concentrus.com/tag/netsuite-partner?hsLang=en-us), [NetSuite How To's](https://blog.concentrus.com/tag/netsuite-how-tos?hsLang=en-us), [NetSuite Tips](https://blog.concentrus.com/tag/netsuite-tips?hsLang=en-us), [NetSuite Administrator](https://blog.concentrus.com/tag/netsuite-administrator?hsLang=en-us), [Troubleshoot](https://blog.concentrus.com/tag/troubleshoot), [Netsuite ERP](https://blog.concentrus.com/tag/netsuite-erp?hsLang=en-us), [Netsuite Updates](https://blog.concentrus.com/tag/netsuite-updates?hsLang=en-us), [Third-party](https://blog.concentrus.com/tag/third-party?hsLang=en-us)

## [Mastering NetSuite Troubleshooting: Resolving Third-Party Integration Hiccups](https://blog.concentrus.com/netsuite-trubleshooting-thirdparty-integration-hiccups?hsLang=en-us)

 Posted by [Cherry Tan](https://blog.concentrus.com/author/cherry-tan?hsLang=en-us) on Oct 30, 2023 11:00:00 AM

- [Tweet](https://twitter.com/share)

[![](https://blog.concentrus.com/hubfs/keep-calm-reduce-speed-relax-slow-down-concept.jpg)](https://blog.concentrus.com/netsuite-trubleshooting-thirdparty-integration-hiccups?hsLang=en-us)

Are you using NetSuite and facing challenges with integrating third-party applications? Whether you're encountering error messages related to app connectors or struggling with data synchronization, you're not alone. NetSuite is a powerful ERP system, but ensuring smooth integration with third-party apps can be a complex task. In this guide, we'll walk you through the essential steps to optimize NetSuite's troubleshooting when dealing with third-party integration issues.

[Read More](https://blog.concentrus.com/netsuite-trubleshooting-thirdparty-integration-hiccups?hsLang=en-us)

 Tags: [NetSuite](https://blog.concentrus.com/tag/netsuite?hsLang=en-us), [ERP](https://blog.concentrus.com/tag/erp?hsLang=en-us), [Reporting](https://blog.concentrus.com/tag/reporting?hsLang=en-us), [NetSuite Partner](https://blog.concentrus.com/tag/netsuite-partner?hsLang=en-us), [NetSuite How To's](https://blog.concentrus.com/tag/netsuite-how-tos?hsLang=en-us), [NetSuite Tips](https://blog.concentrus.com/tag/netsuite-tips?hsLang=en-us), [NetSuite Administrator](https://blog.concentrus.com/tag/netsuite-administrator?hsLang=en-us), [Troubleshoot](https://blog.concentrus.com/tag/troubleshoot), [Netsuite ERP](https://blog.concentrus.com/tag/netsuite-erp?hsLang=en-us), [Netsuite Updates](https://blog.concentrus.com/tag/netsuite-updates?hsLang=en-us), [Third-party](https://blog.concentrus.com/tag/third-party?hsLang=en-us)

## [NetSuite Standard Cost Calculation Processing Troubleshooting](https://blog.concentrus.com/netsuite-standard-cost-calculation-processing-troubleshooting?hsLang=en-us)

 Posted by [Sara Duong, Consultant](https://blog.concentrus.com/author/sara-duong-consultant?hsLang=en-us) on Jul 18, 2023 12:02:12 PM

- [Tweet](https://twitter.com/share)

[![](https://blog.concentrus.com/hubfs/pexels-miguel-%C3%A1-padri%C3%B1%C3%A1n-3930094.jpg)](https://blog.concentrus.com/netsuite-standard-cost-calculation-processing-troubleshooting?hsLang=en-us)

Is your standard cost processing stuck? Are your costs on your balance sheets not what you expect?  If you have standard cost, most likely the culprit is your cost calculation is stuck. Here are some ways you can troubleshoot or diagnose the status of your standard cost calculations. 

[Read More](https://blog.concentrus.com/netsuite-standard-cost-calculation-processing-troubleshooting?hsLang=en-us)

 Tags: [NetSuite](https://blog.concentrus.com/tag/netsuite?hsLang=en-us), [ERP](https://blog.concentrus.com/tag/erp?hsLang=en-us), [Reporting](https://blog.concentrus.com/tag/reporting?hsLang=en-us), [NetSuite Partner](https://blog.concentrus.com/tag/netsuite-partner?hsLang=en-us), [NetSuite How To's](https://blog.concentrus.com/tag/netsuite-how-tos?hsLang=en-us), [NetSuite Tips](https://blog.concentrus.com/tag/netsuite-tips?hsLang=en-us), [Troubleshoot](https://blog.concentrus.com/tag/troubleshoot), [Errors](https://blog.concentrus.com/tag/errors?hsLang=en-us), [Standard Cost](https://blog.concentrus.com/tag/standard-cost?hsLang=en-us), [Not Calculating](https://blog.concentrus.com/tag/not-calculating?hsLang=en-us)

## [How to Add a New User in Your NetSuite Account](https://blog.concentrus.com/how-to-add-a-new-user-in-your-netsuite-account?hsLang=en-us)

 Posted by [Youn Park, Junior Project Manager](https://blog.concentrus.com/author/youn-park-junior-project-manager?hsLang=en-us) on Apr 13, 2023 4:58:20 PM

- [Tweet](https://twitter.com/share)

[![](https://blog.concentrus.com/hubfs/pexels-markus-winkler-12244847.jpg)](https://blog.concentrus.com/how-to-add-a-new-user-in-your-netsuite-account?hsLang=en-us)

Whenever we get a Net New Implementation, we are often asked, “How do we set up a new user on NetSuite?” Let me show you a couple of ways and some troubleshooting tips for adding a new employee/user. Note: NetSuite users can also include vendors, partners, and customers. 

[Read More](https://blog.concentrus.com/how-to-add-a-new-user-in-your-netsuite-account?hsLang=en-us)

 Tags: [NetSuite](https://blog.concentrus.com/tag/netsuite?hsLang=en-us), [ERP](https://blog.concentrus.com/tag/erp?hsLang=en-us), [Project Management](https://blog.concentrus.com/tag/project-management?hsLang=en-us), [Reporting](https://blog.concentrus.com/tag/reporting?hsLang=en-us), [NetSuite Partner](https://blog.concentrus.com/tag/netsuite-partner?hsLang=en-us), [NetSuite How To's](https://blog.concentrus.com/tag/netsuite-how-tos?hsLang=en-us), [NetSuite Tips](https://blog.concentrus.com/tag/netsuite-tips?hsLang=en-us), [NetSuite Integrations](https://blog.concentrus.com/tag/netsuite-integrations?hsLang=en-us), [Troubleshoot](https://blog.concentrus.com/tag/troubleshoot), [Support](https://blog.concentrus.com/tag/support?hsLang=en-us), [New User](https://blog.concentrus.com/tag/new-user?hsLang=en-us)

## [NetSuite Support Aid – Strongpoint](https://blog.concentrus.com/netsuite-support-aid-strongpoint?hsLang=en-us)

 Posted by [Sara Duong, Consultant](https://blog.concentrus.com/author/sara-duong-consultant?hsLang=en-us) on Apr 6, 2023 1:08:32 PM

- [Tweet](https://twitter.com/share)

[![](https://blog.concentrus.com/hubfs/undefined-Apr-06-2023-07-45-41-1317-PM.jpeg)](https://blog.concentrus.com/netsuite-support-aid-strongpoint?hsLang=en-us)

NetSuite is a system that evolves with your business.  As your business expands, integrations or customizations will be necessary.  There’s a great tool to help you manage optimizing NetSuite. Strongpoint is a SuiteApp that is a simple bundle implementation on your NetSuite environment. Whether it’s custom fields, workflows, or scripts, Strongpoint helps manage the customizations and minimize risks. 

[Read More](https://blog.concentrus.com/netsuite-support-aid-strongpoint?hsLang=en-us)

 Tags: [NetSuite](https://blog.concentrus.com/tag/netsuite?hsLang=en-us), [ERP](https://blog.concentrus.com/tag/erp?hsLang=en-us), [Reporting](https://blog.concentrus.com/tag/reporting?hsLang=en-us), [NetSuite Partner](https://blog.concentrus.com/tag/netsuite-partner?hsLang=en-us), [NetSuite How To's](https://blog.concentrus.com/tag/netsuite-how-tos?hsLang=en-us), [NetSuite Tips](https://blog.concentrus.com/tag/netsuite-tips?hsLang=en-us), [NetSuite Integrations](https://blog.concentrus.com/tag/netsuite-integrations?hsLang=en-us), [data](https://blog.concentrus.com/tag/data?hsLang=en-us), [Troubleshoot](https://blog.concentrus.com/tag/troubleshoot), [Customization](https://blog.concentrus.com/tag/customization?hsLang=en-us), [Support](https://blog.concentrus.com/tag/support?hsLang=en-us)

## [Fixed Asset Management Tips and Tricks](https://blog.concentrus.com/fixed-asset-management-tips-and-tricks?hsLang=en-us)

 Posted by [Sara Duong, Consultant](https://blog.concentrus.com/author/sara-duong-consultant?hsLang=en-us) on Nov 3, 2022 12:40:27 PM

- [Tweet](https://twitter.com/share)

[![](https://blog.concentrus.com/hubfs/undefined-Nov-03-2022-07-21-32-0126-PM.jpeg)](https://blog.concentrus.com/fixed-asset-management-tips-and-tricks?hsLang=en-us)

Once assets are loaded in NetSuite’s Fixed Asset Management module (“FAM”), besides initiating monthly depreciation, there are some ongoing troubleshooting or maintenance.  This blog will share some common tips and tricks.  

[Read More](https://blog.concentrus.com/fixed-asset-management-tips-and-tricks?hsLang=en-us)

 Tags: [NetSuite](https://blog.concentrus.com/tag/netsuite?hsLang=en-us), [Reporting](https://blog.concentrus.com/tag/reporting?hsLang=en-us), [NetSuite How To's](https://blog.concentrus.com/tag/netsuite-how-tos?hsLang=en-us), [NetSuite Tips](https://blog.concentrus.com/tag/netsuite-tips?hsLang=en-us), [FAM](https://blog.concentrus.com/tag/fam?hsLang=en-us), [Fixed Asset](https://blog.concentrus.com/tag/fixed-asset?hsLang=en-us), [Troubleshoot](https://blog.concentrus.com/tag/troubleshoot), [Asset Transfer](https://blog.concentrus.com/tag/asset-transfer?hsLang=en-us), [Locked Period](https://blog.concentrus.com/tag/locked-period?hsLang=en-us), [Fixed Asset Management](https://blog.concentrus.com/tag/fixed-asset-management?hsLang=en-us)

[Next](https://blog.concentrus.com/tag/troubleshoot/page/2?hsLang=en-us)

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