The cell phone industry has a lot of moving parts. Whether you’re a unit, parts, or accessories distributor or you do cell phone repairs, you’ve got a lot of items to keep track of. Not only do you have to handle all the standard business functions – marketing, sales, accounting, customer management, etc. – but you also have a lot of different kinds of inventory in multiple locations to keep track of.
All these business functions need managing. So, as you evaluate your business as a whole, you need to determine what tools your business needs to be successful. That means making sure your data is accurate, your customers are getting what they need, and your employees are able to focus on getting new customers and delighting current customers, rather than on the day-to-day operations.
The cell phone industry is our bread and butter. Before Concentrus was born, our all-star team was a part of VHA Prepaid Wireless. So we understand what you go through on a day to day basis. Based on our experience as VHA, we've put together a list of tools that would help you better service your customers and ensure your business is operating smoothly. In addition to to an accounting system, we recommend that you find strong tools for:
- Inventory Management
- Case Management
- Commission Management
- Order Management
- CRM
- Ecommerce
Take a look at the full infographic below to see why each of these tools are crucial to running a cell phone units, parts and accessories wholesale distribution company.
Our sister company made a list just like the one above and chose NetSuite. As a result, they've seen a higher volume of orders, higher quality activations, actionable data, and a huge time savings.
For more information about how you can streamline operations in your wireless distribution company, check out our NetSuite for the Cell Phone Industry web page or if you'd like to know more about how we helped VHA specifically, contact us for more information.
