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ERP Pitfall #5: Underestimating True Cost of Ownership

Posted by Jesse Guzman, Consultant on Oct 15, 2025 11:00:00 AM
Jesse Guzman, Consultant
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ERP Costs More Than Licenses

Many companies make the mistake of budgeting only for ERP licenses and consulting fees. In reality, the total cost of ownership (TCO) for ERP is much larger. Hidden costs like downtime, integration, training, and change management often determine whether ERP succeeds or fails.

Why This Pitfall Happens

This ERP pitfall occurs because CFOs and decision-makers rely too heavily on vendor quotes, which rarely include the full lifecycle of ERP implementation. Training, adoption, and internal time commitments are underestimated, leaving budgets short and ERP ROI delayed.

The Cost of Getting It Wrong

When companies underestimate ERP TCO, projects appear “over budget” even though costs were simply miscalculated. To compensate, businesses often cut corners on training or change management, which leads to low adoption and reduced value. As a result, ERP ROI takes much longer to realize.

The Concentrus Advantage™ Solution

Concentrus solves this problem by calculating and planning for the true total cost of ownership. Our ROI Roadmap™ accounts for all costs, including downtime, training, and adoption. We provide CFOs with financial visibility from project kickoff to go-live, ensuring ERP is budgeted realistically and ROI is achieved without surprises.

Key Takeaways

ERP total cost of ownership must be fully understood to protect ROI. With the Concentrus Advantage™, CFOs gain transparency into every cost driver, ensuring ERP investments deliver measurable value.

 

Call to Action

Join our October 16 webinar: 5 ERP Pitfalls (and How to Avoid Them) and get the free ERP Risk Mitigation Checklist to ensure your ERP project is budgeted for success.

 

About Us

Concentrus is a leading provider of innovative cloud-based enterprise resource planning (ERP) solutions, including NetSuite. Our team of NetSuite experts offers a range of services, including NetSuite price analysis, NetSuite training, and NetSuite integration services.  

Our goal is to help businesses of all sizes maximize their investment in NetSuite by providing expert NetSuite cost optimization and implementation strategies. With years of experience as a NetSuite partner, our NetSuite administrators and NetSuite consultants are well equipped to help businesses of all sizes with their NetSuite consulting needs.  

Whether you're looking for a NetSuite consultant to help with your NetSuite implementation or you need ongoing NetSuite support, Concentrus is here to help. 

 

Read About Our Implementation Methodology

 

Want more NetSuite Tips and Tricks? Check out our Short & 'Suite videos

 

Tags: NetSuite, ERP, NetSuite Partner, NetSuite How To's, NetSuite Tips, Shortcuts, dashboard

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